OTR Training and Consultancy Company is committed, as a leading entity in the fields of consulting, institutional development, and training, to deliver high-quality professional services that meet the needs and aspirations of its clients and contribute to empowering institutions and partner organizations to achieve excellence and sustainability. This commitment is based on an integrated management system that applies the highest international standards of quality management, in accordance with the following specifications: ISO 9001:2015 and ISO 29993:2017. Driven by its dedication to achieving the highest levels of customer satisfaction and ensuring the quality and efficiency of its deliverables, the company’s top management adopts the following values and principles as a strategic framework guiding all organizational activities, plans, and development objectives:

• Focusing on results and achieving objectives across all company operations to ensure performance efficiency and output effectiveness.
• Commitment to excellence, integrity, and complete independence in service delivery and task execution.
• Full compliance with professional, legal, and regulatory requirements relevant to the company’s field of work.
• Implementation of quality management system requirements in accordance with international standards (ISO 9001:2015), thereby reinforcing a culture of continuous improvement.
• Adherence to the standards of international inspection and quality bodies, in line with the specification (ISO 29993:2017) pertaining to training and assessment processes.

OTR affirms that the culture of quality represents the essence of its daily operations and a fundamental pillar in building trust with its clients and partners, as well as in realizing its vision of being a leading model of institutional excellence at both the local and international levels.