Dawlati Digital Services Platform

“Your government, at your fingertips… with ease and transparency.”

“Dawlaty” is the national unified platform for digital government services, specifically designed to redefine the citizen’s experience in accessing public services. We are bridging gaps and eliminating paper-based complexities by providing a smart portal that enables citizens to complete their transactions and submit documents entirely online, anytime, and from

Strategic Objectives of the Platform

- - Electronic Document Submission (Goodbye to Paperwork): Transforming the document submission journey from visiting offices and enduring long wait times into a fast, digital process. The platform allows for uploading documents, verifying them, and completing procedures digitally with a single click.
  - Streamlined Experience (Exceptional User Experience): The platform’s interface has been carefully designed for ease of use. It translates complex procedures into clear and simplified steps, thereby enhancing the quality and efficiency of government services provided to citizens.
  - A Pillar of National Digital Transformation: “Dawlaty” serves as a cornerstone of the government’s digital transformation plan. It contributes to automating government procedures, reducing reliance on traditional systems, and building a cohesive, scalable digital infrastructure.
  - Speed and Transparency: Through a real-time request tracking system, citizens can monitor the status of their applications every step of the way, ensuring full transparency in processing and clarity of the procedural path.